YOUR NUMBER ONE QUESTION!

CREDIT CARD SAFETY ON LINE... I HAVE NEVER ORDERED ONLINE. IS IT SAFE?

Yes! It is just as safe as placing an order over the phone or even buying from retail stores. We don't save your credit card information and can't even view it. All data is transmitted through a secure server by our credit card processor, Wells Fargo Bank. The minute your card company authorizes the charge, your card number is automatically reduced to four digits. Also, when you call your order in to us, we immediately shred all notes containing your credit card information.
 
Customer Comments Section...  We have again allowed a number of your comments to stack up in the "at-a-boy (girl) file.  Here are the latest for your review.
School Band Sales

We now serve 49 schools in 30 States. 

Thanks for shipping one of the lead pans early.  I'm amazed at the quality.  Your builders in Trinidad do a great job!  We're looking forward to receiving the rest.  CK - k12 Virginia.  This customer re-ordered the following year stating, "my guys at the school really enjoy your pans and say they sound as good as any we have from "M.........." (well known builder in Virginia). 
  Hi Larry, just wanted to thank you for having such a great business.  The steel drums arrived at the school and sound amazing.  The kids are so excited to get started.  Thank you for all of your help and we look forward to purchasing more pans from you in the future.  NM - k12 New Jersey.
  Good Morning, We mailed full payment to you today.  It is great to buy pans from you again.  You should see the pans that we have purchased from you guys.  They are now painted in our school colors.  Our local tuner always comments on how well they are made and how well they hold tune. ST - k12 North Carolina.
  Thank you for shipping so quickly.  I've had no luck finding Steel Drum accessories here in the Boston area so I'm really glad to have found your great website.  LT - Dartmouth
  Mary, you guys are the best.  Thanks for getting our special order pans out as early as you did.  MH - k12 Utah.  This customer has ordered pans from us over a three year period.
"Trinidad Classic"
 Painted Lead 		 
  Hey Larry, Tony Bowers here from Mobile Alabama.  Thanks for the wonderful pan at a great price.  I bought the classic painted pan.  It arrived with the low c sounding flat.  It had apparently been damaged in shipping.  Fearing the worst, I called you.  I described the problem and to my surprise you said "I am going to take care of you".  You said, "If someone locally can tune it for you I will pay.  Otherwise, mail it back and we'll either fix it or give you a new one".  I took the pan to Coyle drums and they fixed it in 20 minutes while I waited.  They said you had pre arranged the whole thing.  It has been a long time since I have been treated so well.  You have a loyal customer and friend in Mobile.  I told the Coyle folks what I paid for the pan and they said it was a very nice pan for the price.  Many thanks again! Your friend, Tony.

Note from Larry.  Many thanks to Allen Coyle and the other US tuners we have had the opportunity to send business to when the need arises.  We'll do the same for you if you have a similar problem on the west coast. 

  "I have been playing this drum for over 1 1/2 years. It is well built, with a solid sound. I learned on this drum, play it everyday, and have played with a band, behind a guitar and congas. This drum has done the job, and then some. I will soon be upgrading to a new drum, but only because I am moving into playing solo gigs and recording. And I will be buying from The SteelDrumShop." Tim Dodson
 
"I couldn't believe the quality! Absolutely beautiful looks and sound. Thanks so much..."
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Larry, We have been playing with the drum since its arrival on Wednesday. We are having a ball. My 15 year old daughter has mastered the "Rugrat's Theme" and some music from Nintendo's Legend of Zelda. She always was good at picking up an instrument and within minutes getting a whole song out. My 16 year old son taught her the Legend of Zelda music but he, too, has more talent than he lets on. I have been very strict with myself at not playing by ear so much but I am concentrating on reading music and finding the notes without looking. I am doing pretty well already... Thanks again, CD
"Trinidad Classic"  Brushed Chrome Leads  
  Larry - both drums arrived in great shape. They look good, and sound very nice. I don't think I'll have any problem finding buyers for them. Do let me know if you get other drums of similar quality and price. I think this is a really nice starting drum for many of my beginning drum players who are adults looking for a music experience. It's been a pleasure working with you. Lisa - Steel Drum teacher
 
Two days after purchase... Hi Larry," The pan is awesome... I've almost got that Morning Dance song down - about 75% there! " This guy never played a pan before!
  I got my steel drum yesterday.  It is beautiful.  The case is beautiful too.  Thanks for all the note stickers you sent; that was helpful.  I watched the DVD on how to play; it was wonderful.  Thanks for all of your information and for sending the pan so quickly.  What a deal.!!! Vesta W.- Calif.
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"Hopetown Pro" Lead  
  Larry, the pan arrived and it is beautiful! Thank you so much. I will stay in touch... Luca G. - Italy
 
I can't believe how pretty this pan looks and sounds. Thank you so much... T.K., Connecticut
 
E-Mail from Grady Owen (So. Cal. Musician)... "What a pleasure it was doing business with you and Hopetown Music. Although I have been into music all the 50 years I have enjoyed this planet, I was new to the world of 'steel drum' before meeting you. I purchased your Hopetown Pro Tenor 'Lead' package and wanted to write to thank you for bringing new, true excitement with music, back into my life.
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I am a guitar player and singer who needed to add an attraction to my 'stage presence' and this beautiful chrome steel drum sitting in front of me certainly fills the void. After only an hour of practice I was playing 'Volcano' and 'Margarita Ville' intros and instrumentals while leading into guitar and vocals. What a fantastic sound! I also noticed that the 'feel' of the drum is that of being 'bulletproof'. I had heard stories of steel drums being somewhat delicate, but this piece shows no signs of that. The purity and beauty of this hand crafted instrument is beyond anything I ever imagined. I can't wait to play it every morning and learn more every time I do. I only wish I had started sooner.

This is truly a beautiful instrument and has offered a whole new aspect to my entertainment ability.

Thanks again Larry!"
Hopetown Pro Custom Painted Double Seconds - Purchased as present.
 

HOORAY!  Oh, Mary, they've just arrived and they're beautiful.  Scott says the sound is richer than the ones he's played on in our group and the color is just perfect.  Did you coordinate the case lining with the pans on purpose? :-)  He can't wait to get them home and set them up (and figure out where everything is on them!)

Thanks for your patience, the speedy delivery, and a quality product.  You folks are fabulous.

All my best, Laura

 
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We at Hopetown Music are very good at what we do. That is, we deliver exactly what we say we will, every single time. Our bomb proof guarantee speaks for itself.
 

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